About Us

Welcome to the Air Sial Privacy Notice. We respect your privacy and are committed to protecting your personal data. This privacy notice informs you about how we manage your personal data as an AirSial Limited Group customer, potential customers, visitors, or users of our websites or applications, and what your privacy rights and laws may provide information on how to protect yourself. We are responsible for data processing and are responsible for your personal data.


Changes to privacy notices and obligation to notify us of changes

This notice replaces all previous disclosures and notices related to the collection and general control of personal data. We reserve the right to make changes to this notice without compromising the conditions required by law. If there are material changes to this notice, or if the processing of information changes in the future, we will notify you by posting the changes on our website. It is important that the personal data we hold about you is accurate and up to date. Please let us know if your personal information changes during your relationship with us. You can make this notification directly, or you can contact the appropriate department, depending on the capabilities of the services you use and the programs in which you participate.

Categories of information collected

We may collect, use, store and transfer different types of personal data about you. These are grouped as follows

Identification data includes first name, maiden name, family name, user name or similar identifier, marital status, title, date of birth, and gender

Contact details include billing address, delivery address, email address, and telephone number.

Financial data includes details of bank accounts and payment cards.

Transaction data includes details of payments made to you and other details of the products and services you have purchased from us.

Technical data includes Internet Protocol (IP) addresses, connection data, browser type, and version, time zone settings and location, browser plug-in type and version, system operation and platform, as well as access to this website. Other technologies on your device are included.

Profile data includes username and password, user purchases or orders, interests, preferences, comments, and survey responses.

Usage data includes information on how to use our website, products, and services.

Marketing and communication data includes your preferences for receiving marketing from us and our third parties, as well as your communication preferences.

How to collect information

When you use our services (whether provided directly or by another company or agent acting on our behalf), when you visit us, our website We collect your personal data when you use the site or when you use our call centers or mobile applications, and using the Miles + Bonus program, in accordance with the terms and conditions required by law.

Why do we process information?

When it is necessary to conclude a contract, we shall conclude the contract, whether it has been concluded, or take the necessary measures before concluding the contract (Article 6 (1) (b) GDPR). When the processing is necessary to protect our legitimate interests (or the interests of a third party), unless your interests, fundamental rights, and freedoms are exceeded (Article 6 (1) (f) of the GDPR). . When the processing is necessary to comply with legal obligations (clause 6 (1) (c) of the GDPR). When you explicitly accept one or more specific objectives (Article 6 (1) (a) of the GDPR). You may be asked to consent via our website, app, email, courier, or phone. In certain cases, each controller may have the possibility of consenting individually. If you rely on your consent as a legal basis for the processing of your personal data